Your Best Choice for Air Conditioning Repair and Furnace Repair in Carbondale IL (4)

Alfredo was competent and very pleasant in his interactions. He took pains to avoid making a mess in the house as he worked.

Arriving on time, after a quick text message alerting me, Alfredo had the task of prepping 3 units (2 gas, and 1 heat pump) for the winter season. His work was complete and answered all my questions politely. Jacobs is a great local company that takes care of their customers.

Very professional young man! Seemed very competent in his job! Can return anytime.

Eli J was fast, neat, and skilled. It was obvious that he knew what he was doing and we were very impressed with his professionalism. We are very pleased with Jacobs and we will use them for all future heating and air needs.

Jim was the same person that installed our original furnace 25+ years ago and he is a true professional with lots of experience. We shopped around and Jacobs hit every mark that we were looking for.

Give 5 stars always prompt on set time, very courteous service

The tech was on time, professional, answered all questions, and was kind. Excellent service.

My air conditioner was ready for replacement. Within 24 hrs of reaching out to the Jacobs crew, installation began. The team is extremely kind and respectful!

My ac went out during the heat wave and I woke up sweating. I called 3 local businesses and Jacobs was the lower price and said they would be quickest to get to my house. I’ve never had an issue with my unit so this was my first time having it serviced, and I’m so glad my friend recommended I call Jacobs. Alfredo arrived less than 3 hours after I called and was earlier than estimated by the office. He was courteous, engaging and very helpful. He was honest about what services my ac needed, but not pushy on selling it. My ac was fixed in about an hour with a cleaning. Hopefully it stays working for awhile longer, but if anything else happens I’m calling Jacobs.

Alfredo went above and beyond and we couldn’t have been happier with our experience. He was patient with our questions while navigating the process, all the while providing all the pertinent information.

Alfredo was very friendly and knew exactly what the problem was. He consulted with me before doing the repairs and checked to make sure everything was working properly before he left. He also told me about the Maintenance Plan which I thought was great.

We had a sudden a/c problem. Jacobs responded the same day and fixed the problem quickly and professionally. Service is exceptional, that's why we have been a customer for 30 years.

Eli was on time and knew exactly what we needed. He was knowledgeable, helpful, and had a great attitude.

Jacobs Air Conditioning and Heating is the best company to choose to help with your repairs. My repairman, Alfredo was efficient, honest and awesome. I highly recommend Jacobs.