Air Conditioning Repair and Furnace Repair in Carbondale IL

Your Best Choice for Air Conditioning Repair and Furnace Repair in Carbondale IL (4)

In the Carbondale area, Jacobs Air Conditioning & Heating is well known for providing exceptional ac repair, installation, and service. The people we send out to serve you are also top notch, something you'll see in their reviews below. Everyone you deal with at our company has the goal of making sure your experience with us will be so good you'll call us every time you need help. You can feel confident working with Jacobs Air Conditioning & Heating because we stand behind our work and comply with all local codes. This is why, as you can see by the map and reviews below, we are rated so highly for Air Conditioning Repair and Furnace Repair in Carbondale IL (4). Call us today at (618) 529-2989!

Read Reviews Below

Recent Jobs and Reviews in Carbondale, IL

Rated 5.0 out of 5 stars based on 490 customer reviews

Customers say: The reviews exhibit a positive sentiment towards Jacobs Air Conditioning & Heating, with many customers expressing satisfaction with the company's services. The positive reviews highlight the company's quick and efficient service, thorough inspections, and efficient operation of heating and cooling units. Customers appreciate the professionalism, courtesy, and transparency of the team, as well as the timely response, good prices, and excellent customer service. The positive reviews also mention the company's ability to address various issues, including condenser freon lines, furnace purchases, regular maintenance, thermostat replacements, and future purchases. Customers have recommended Jacobs Air Conditioning & Heating to others, emphasizing their satisfaction with the company's services. However, there are a few negative reviews, which primarily focus on issues related to pricing and communication. In these reviews, customers express dissatisfaction with the cost of the services and the lack of clear communication regarding the scope of work and associated costs. Overall, the sentiment of the reviews is positive, with more customers expressing satisfaction than dissatisfaction. The recurring themes in the positive reviews include professionalism, courtesy, transparency, timely response, good prices, and excellent customer service. The recurring themes in the negative reviews include pricing and communication issues.

Reviews

Excellent service!
John - Carbondale, IL 62901
Great service rep!
Alfredo was competent and very pleasant in his interactions. He took pains to avoid making a mess in the house as he worked.
Marian - Carbondale, IL 62902
Fall Service visit
Terry - Carbondale, IL 62902
great job
Arriving on time, after a quick text message alerting me, Alfredo had the task of prepping 3 units (2 gas, and 1 heat pump) for the winter season. His work was complete and answered all my questions politely. Jacobs is a great local company that takes care of their customers.
Robert - Carbondale, IL 62901
Service Review
Very professional young man! Seemed very competent in his job! Can return anytime.
John - Carbondale, IL 62902
Very skilled and professional!
Eli J was fast, neat, and skilled. It was obvious that he knew what he was doing and we were very impressed with his professionalism. We are very pleased with Jacobs and we will use them for all future heating and air needs.
Dayton - Carbondale, IL 62902
Beyond expectations!
Jim was the same person that installed our original furnace 25+ years ago and he is a true professional with lots of experience. We shopped around and Jacobs hit every mark that we were looking for.
Dayton - Carbondale, IL 62902
Excellent service
Marsha - Carbondale, IL 62901
Excellent service, very professional
Give 5 stars always prompt on set time, very courteous service
Jim - Carbondale, IL 62901
Semi annual checkup
The tech was on time, professional, answered all questions, and was kind. Excellent service.
Michael - Carbondale, IL 62901
Excellent service: on time and professionally done.
Lyle - Carbondale, IL 62901
Flawless Service!
My air conditioner was ready for replacement. Within 24 hrs of reaching out to the Jacobs crew, installation began. The team is extremely kind and respectful!
Manzell - Carbondale, IL 62901
Excellent service, prompt response time!
My ac went out during the heat wave and I woke up sweating. I called 3 local businesses and Jacobs was the lower price and said they would be quickest to get to my house. I’ve never had an issue with my unit so this was my first time having it serviced, and I’m so glad my friend recommended I call Jacobs. Alfredo arrived less than 3 hours after I called and was earlier than estimated by the office. He was courteous, engaging and very helpful. He was honest about what services my ac needed, but not pushy on selling it. My ac was fixed in about an hour with a cleaning. Hopefully it stays working for awhile longer, but if anything else happens I’m calling Jacobs.
Summer - Carbondale, IL 62901
Highly recommended!
Alfredo went above and beyond and we couldn’t have been happier with our experience. He was patient with our questions while navigating the process, all the while providing all the pertinent information.
Joe - Carbondale, IL 62901
Great service
Jennifer - Carbondale, IL 62902
Excellent Service
Alfredo was very friendly and knew exactly what the problem was. He consulted with me before doing the repairs and checked to make sure everything was working properly before he left. He also told me about the Maintenance Plan which I thought was great.
Tammy - Carbondale, IL 62901
Same day response
We had a sudden a/c problem. Jacobs responded the same day and fixed the problem quickly and professionally. Service is exceptional, that's why we have been a customer for 30 years.
Dennis - Carbondale, IL 62901
Great service as always!
Eli was on time and knew exactly what we needed. He was knowledgeable, helpful, and had a great attitude.
Wendy - Carbondale, IL 62903
Thank you!
Beth - Carbondale, IL 62903
Alfredo with Jacobs is the best!
Jacobs Air Conditioning and Heating is the best company to choose to help with your repairs. My repairman, Alfredo was efficient, honest and awesome. I highly recommend Jacobs.
Kathy - Carbondale, IL 62903

Job Locations

Jim J.
Jim J.
Mini-split service - Daikin heat pump
Carbondale, IL 62902
Carbondale, IL - Mini-split service - Daikin heat pump
Alfredo V.
Alfredo V.
Performed maintenance on ClimateMaster geothermal
Carbondale, IL 62901
Carbondale, IL - Performed maintenance on ClimateMaster geothermal
Jim J.
Jim J.
Heating repair - Goodman heat pump
Carbondale, IL 62901
Carbondale, IL - Heating repair - Goodman heat pump
Eli J.
Eli J.
Trane PTAC Unit Repair
Carbondale, IL 62901
Carbondale, IL - Trane PTAC Unit Repair
Alfredo V.
Alfredo V.
Performed maintenance on ClimateMaster geothermal
Carbondale, IL 62903
Carbondale, IL - Performed maintenance on ClimateMaster geothermal
Jim J.
Jim J.
Heating repair - York air handler
Carbondale, IL 62901
Carbondale, IL - Heating repair - York air handler
Alfredo V.
Alfredo V.
Performed maintenance on Trane unit
Carbondale, IL 62902
Carbondale, IL - Performed maintenance on Trane unit
Alfredo V.
Alfredo V.
Performed maintenance on Goodman unit
Carbondale, IL 62901
Carbondale, IL - Performed maintenance on Goodman unit
Alfredo V.
Alfredo V.
Performed maintenance on Goodman unit
Carbondale, IL 62901
Carbondale, IL - Performed maintenance on Goodman unit
Alfredo V.
Alfredo V.
Performed maintenance on Goodman unit
Carbondale, IL 62901
Carbondale, IL - Performed maintenance on Goodman unit
Alfredo V.
Alfredo V.
Performed maintenance on Goodman unit
Carbondale, IL 62901
Carbondale, IL - Performed maintenance on Goodman unit
Alfredo V.
Alfredo V.
Serviced Aprilaire humidifier
Carbondale, IL 62902
Carbondale, IL - Serviced Aprilaire humidifier
Alfredo V.
Alfredo V.
Performed maintenance on heat pump
Carbondale, IL 62903
Carbondale, IL - Performed maintenance on heat pump
Alfredo V.
Alfredo V.
Performed maintenance on ClimateMaster geothermal
Carbondale, IL 62903
Carbondale, IL - Performed maintenance on ClimateMaster geothermal
Alfredo V.
Alfredo V.
Performed maintenance in rheem not
Carbondale, IL 62901
Carbondale, IL - Performed maintenance in rheem not
Alfredo V.
Alfredo V.
Performed maintenance
Carbondale, IL 62902
Carbondale, IL - Performed maintenance
Alfredo V.
Alfredo V.
Performed maintenance on Ruud unit
Carbondale, IL 62902
Carbondale, IL - Performed maintenance on Ruud unit
Alfredo V.
Alfredo V.
Performed maintenance on ClimateMaster geothermal
Carbondale, IL 62902
Carbondale, IL - Performed maintenance on ClimateMaster geothermal
Alfredo V.
Alfredo V.
Performed maintenance on Ruud unit
Carbondale, IL 62901
Carbondale, IL - Performed maintenance on Ruud unit
Alfredo V.
Alfredo V.
Performed maintenance on Goodman unit
Carbondale, IL 62901
Carbondale, IL - Performed maintenance on Goodman unit
Alfredo V.
Alfredo V.
Performed maintenance on Goodman unit
Carbondale, IL 62903
Carbondale, IL - Performed maintenance on Goodman unit
Alfredo V.
Alfredo V.
Performed maintenance on Trane units
Carbondale, IL 62903
Carbondale, IL - Performed maintenance on Trane units
Alfredo V.
Alfredo V.
Performed maintenance on ClimateMaster geothermal
Carbondale, IL 62902
Carbondale, IL - Performed maintenance on ClimateMaster geothermal
Alfredo V.
Alfredo V.
Performed maintenance on ClimateMaster geothermal
Carbondale, IL 62902
Carbondale, IL - Performed maintenance on ClimateMaster geothermal
Alfredo V.
Alfredo V.
Performed maintenance on Trane furnace
Carbondale, IL 62901
Carbondale, IL - Performed maintenance on Trane furnace